Custom Shutter Warranty
Summit Hill shutters are warrantied against manufacturer defects for the lifetime of the buyer.
Painted finishes are warrantied for 10 years from original date of purchase.
Stained shutters exposed to direct sunlight will see a reduction in color over time. This is normal and not a defect in the finish.
Shutters determined to be defective by Summit Hill will be repaired or replaced at our discretion. Manufacturer defects do not include normal wear, fading, moisture damage, misuse or abuse.
Summit Hill shutters are constructed of kiln dried woods. Moisture damage voids the structure and finish warranties.
Evidence of moisture damage may include swelling, cracked wood, cracked paint and discoloration. In extreme cases, hardware may rust and panels may no longer operate properly due to expansion or misalignment from swelling.
Shutters can be refinished, but the repairs themselves cannot be warrantied as there is no way to remove moisture from damaged wood.
Shutters can be dusted with a soft cloth, dusting mitt, feather duster or brush attachment of a vacuum cleaner.
For light cleaning, use a water-dampened soft cloth. Follow up with a dry, soft cloth.
For heavy cleaning, wipe panels with a mild detergent and water. Then follow up with a dry, soft cloth.
*DO NOT* use any type of furniture polish, oils or waxes on your shutters.